Okay all of you techies out there. I'm researching help desk solutions for my company cause our current one sucks. I'd also like to have automated asset management because it would make my life so much easier. So any suggestions? Any solutions that your companies use or past employers have used that seemed to work well?

We manage about 300 users in 8 locations across the globe. I would really like it if it integrated with the inventory and e-mail and Active Directory.

I'm doing some web research but there is so much out there it would be good to have some particular vendors to look at.

(yes I need a technology icon)
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